Refund & Money Back Policy

Understanding your rights and our commitments regarding refunds and service payments

This Refund & Money Back Policy outlines the terms and conditions under which payments made for services on www.worldwidexporter.com owned and operated by World Wide Exporter, may be refunded.

By accessing or using the Website and subscribing to any paid service, you agree to be bound by the terms of this Policy in addition to our Terms & Conditions and Privacy Policy.

Non-Refundable Services Important

All payments made towards paid services on the Website shall be final and non-refundable once such services have been activated, delivered, or otherwise commenced.

No refund requests will be entertained under any circumstances for:

  • Services that have already been activated or rendered
  • Subscription packages or promotional plans that have commenced
  • Situations arising due to change in business strategy, buyer's remorse, or personal preferences

The User acknowledges that World Wide Exporter provides a B2B marketplace platform on a best-effort basis, and no guarantees of results, inquiries, conversions, or business outcomes are offered.

Limited Refund Eligibility for Non-Activated Services

Subject to Section 1, a refund may be considered at the sole discretion of World Wide Exporter, only under the following conditions:

  • A written refund request is submitted by the User within ten (10) calendar days from the original date of payment
  • The paid service in question has not yet been activated, processed, or commenced
  • The refund request is based on valid and verifiable grounds

Refund Request Requirements:

  • Registered business name and email address
  • Transaction ID / Invoice number
  • Reason for requesting the refund
  • Proof of payment

Submit Your Refund Request

Support@worldwidexporter.com

Refund Process & Method Processing Info

Where a refund is approved, the following conditions apply:

  • Refunds will be made only through the original method of payment (e.g., payments made via credit card will be refunded to the same card)
  • No changes in refund method will be permitted
  • The refund amount will be credited to the original payment method within 45 business days
  • Bank charges, payment gateway fees, or other applicable charges may be deducted from the refunded amount

Platform Disclaimer and User Acknowledgment

World Wide Exporter operates solely as an intermediary platform facilitating business listings, exposure, and communication between registered users. The Company:

  • Does not represent, mediate, or participate in any transactions between buyers and sellers
  • Does not charge any commission for business transactions facilitated via the Website
  • Does not guarantee the authenticity, legality, quantity, quality, availability, delivery, or safety of any goods or services offered by users
  • Does not verify the identity, credibility, or intent of users and encourages all parties to conduct due diligence before engaging in any business dealings

All services are provided strictly on a best-effort basis. Users agree and acknowledge that World Wide Exporter is not liable for any business loss, non-performance, or disputes arising from use of the platform.

Miscommunication Disclaimer

World Wide Exporter shall not be held liable for any verbal commitments, representations, or assurances made by its representatives, agents, or sales staff. All legally binding commitments must be obtained in written form via official communication channels.

Official Support Contact

support@worldwidexporter.com

Amendments to this Policy

World Wide Exporter reserves the right to update, amend, or revise this Policy at any time without prior notice. Users are encouraged to review this Policy periodically. Continued use of the services following any changes constitutes acceptance of those changes.

Contact Information

For any questions, concerns, or refund inquiries, please contact:

World Wide Exporter is committed to operating with transparency and professionalism in all commercial dealings. This Policy is designed to ensure clarity, compliance, and fairness in our refund process.